logo higuerón

Privacy Policy

1. Contact information of the controller.

Responsible for this page:
Higueron Service S.L
Calle Nogal del Higuerón, 2, Piso 1, Puerta C, 29639 Benalmádena
info@ higueronhomemanager.com

2. Links and Content Responsibility:

All links to other websites are checked at the time of linking. Once the destination page has been verified, we do not assume any responsibility for the content accessible through the links (hyperlinks).

3 Intellectual Property:

The rights to all content belong to the authors and, where applicable, to the owner of the website. Any reproduction or use of the content without the express written authorization of the author is prohibited.

4. Application of Terms of Use:

The contract will have a duration of two years, tacitly renewable for equal periods. However, the proprietor may terminate the contract at any time with a two-month notice.

5. Language of the Contract:

In case of discrepancies between the German text and the English text, due to the place of service execution, the English version shall prevail.

6. Processing of Personal Data:

We process the personal data of website users only when necessary for its proper operation. The collection and processing of user personal data only occur after the user has given consent. An exception to prior consent is when obtaining it in advance is impossible due to the necessity of processing and data processing obligations established by law or regulation.

7. Data Deletion and Retention Period:

The personal data of the data subject will be deleted or restricted when it is no longer necessary for storage. They may be retained for a longer period if required by a community provision or other national provision in which the data controller operates. Data will also be deleted if a regulation sets a time limit and it is reached, provided that data maintenance is not necessary for contracting or fulfilling a contractual or legal obligation.

8. Data, Cookies, Log Files, and Third Parties:

When you visit our website or use our services, the device you use to access the website automatically transmits log data (connection data) to our servers. This applies especially when you place an order, connect, or upload or download data. Our servers also collect log data when visitors visit their websites. Log information includes the IP address of the device you use to access the website or service, the type of browser you use, the website you visited before, your system configuration, and the date and time. We only store IP addresses to the extent necessary to provide our services. Otherwise, IP addresses will be deleted or anonymized. We store your IP address when you visit our website and the IP addresses of visitors to your websites for a maximum of 7 days to detect and defend against attacks.

We use cookies and pixels at various points on our website. Cookies are small identifiers that a server stores on the end device you use to access our website or services. They contain information that can be accessed when you access our services, allowing for more efficient and improved use of our offerings. We use both permanent cookies and session cookies. Session cookies are deleted when you close your web browser. Permanent cookies remain on your device until they are no longer needed for their purpose and are deleted. Cookies are used to improve our services and the use of specific functions. For example, the ordering process on our website is only possible with the help of cookies, which are also used to collect statistical data about our website, such as the number of visitors.

You can prevent the activation of cookies at any time by adjusting the appropriate settings in your Internet browser and thus permanently object to the activation of cookies. In addition, already activated cookies can be deleted at any time via an Internet browser or other software programs. This is possible in all common Internet browsers. If you disable the cookie settings in the Internet browser used, it may not be possible to fully use all the functions of our website. We use the following third-party tracking and analysis tools:

Google Analytics: The Google Analytics component is operated by Google Inc. The purpose is to analyze the flow of visitors to our website. Google uses the data and information obtained to evaluate the use of our website in order to compile online reports for us.

Google Analytics activates a cookie in your browser. By activating the cookie, Google can analyze the use of our website. Whenever you visit a website that has integrated a Google Analytics component, your Internet browser is automatically prompted to transmit data to Google. No personal data is transmitted to Google. The IP address we collect is only transmitted to Google once it has been anonymized.

You can object to the collection and processing of this data by Google. To do so, you must download and install a browser plugin from this link.

You can find more information and Google's current privacy policy at [Link] and [Link]. Google Analytics is explained in more detail at this link.

9.Contact forms and email contact

On our website, there are different ways to get in touch with us by filling out a contact form. If the user chooses to use this option to reach out to us, the data entered into the form will be saved and sent.
This data includes:

  1. Full name
  2. Email address
  3. Message
  4. Contact method
  5. Acceptance of personal data processing
  6. IP address
  7. Time of data transmission
    Before sending the message, your consent for the processing of your personal data is required, referring to this Personal Data Protection Statement. We use your personal data solely for the purpose of contacting you or responding to your inquiry.

10. Your rights

a) Right of access and confirmation
You have the right to be informed free of charge at any time and to have us confirm the personal data stored about you, as well as to receive a copy of this information.

b) Right of rectification
You have the right to request the immediate rectification of incorrect personal data concerning you. You also have the right, considering the purposes of the processing, to request that incomplete personal data be completed, even by means of a supplementary statement.

c) Right to erasure
You have the right to have your personal data erased immediately, provided that one of the following conditions is met and the processing is not necessary:

  • The personal data has been collected or otherwise processed for purposes that are no longer necessary.
  • You withdraw the consent on which the processing is based, and there is no other legal basis for the processing.
  • You object to the processing pursuant to Article 21(1) of the GDPR, and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Article 21(2) of the GDPR.
  • The personal data has been unlawfully processed.
  • Erasure of the personal data is necessary to comply with a legal obligation under Union or Member State law to which we are subject.
  • The personal data has been collected in relation to the information society services offered in accordance with Article 8(1) of the GDPR.

d) Right to restrict processing
You have the right to request the restriction of processing if one of the following conditions is met:

  • You contest the accuracy of your personal data for a period that allows us to verify the accuracy of your personal data.
  • The processing is unlawful, and you oppose the erasure of the personal data and request the restriction of their use instead.
  • We no longer need the personal data for the purposes of the processing, but you need them for the establishment, exercise, or defense of legal claims.
  • You have objected to processing pursuant to Article 21(1) of the GDPR, and it is not yet clear whether our legitimate grounds override yours.

e) Right to object to processing
You have the right to object at any time to the processing of personal data concerning you under Article 6(1)(e) and (f) of the GDPR. We will not process the personal data upon objection unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or if the processing is necessary for the establishment, exercise, or defense of legal claims. You have the right to object at any time to the processing of your personal data for direct marketing purposes.

f) Right to data portability
You have the right to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format. You also have the right to transmit this data to another controller without hindrance from us, where the processing is based on consent under Article 6(1)(a) or Article 9(2)(a) of the GDPR or on a contract under Article 6(1)(b) of the GDPR, and the processing is carried out by automated means, provided that the processing is not necessary for the performance of a task carried out in the public interest or in the exercise of official authority. Furthermore, when exercising your right to data portability under Article 20(1) of the GDPR, you have the right to have your personal data transferred directly from one data controller to another, where technically feasible, and without adversely affecting the rights and freedoms of others.

g) Right to withdraw consent under Data Protection Law
You have the right to withdraw your consent for the processing of personal data at any time.

h) Right to lodge a complaint with the supervisory authority
You have the right to contact a supervisory authority in the Member State where you reside or work, or where you suspect that the processing of personal data concerning you infringes the EU Data Protection Regulation.